Privacy

Effective November 15, 2026

NexGen Excellence LLC (“NexGen,” “we”) provides non-medical technology help and home coordination for seniors in Johns Creek and the Greater Atlanta area. This page explains, in plain language, what information we receive through this website and how we handle it.

The short version: we only collect what we need to answer you and provide the service you ask for. We never sell your information, we don’t show ads, and this website does not use tracking or advertising cookies.

What we collect

Contact form: your name, email, phone number, who you’re seeking support for, ZIP code, your main concern, and anything you write in the message box.
Booking calendar: the name, email, and phone number you enter when you schedule a free consultation.
Calls, texts, and emails: whatever you choose to share with us when you contact us directly.

Please don’t send medical details, account passwords, or financial account numbers through the website, calendar, or email.

How we use it

To respond to your request and schedule your consultation.
To provide, plan, and follow up on the services you agree to.
To send family updates — only with the senior’s or authorized client’s permission.

Who else handles it

We use a few trusted services to run this website and our business. They handle your information only to provide their service to us:

Web3Forms delivers contact-form messages to our email inbox.
Google (Gmail and Google Calendar) stores our email and appointments. The booking calendar on this site is provided by Google, and Google’s own privacy policy applies to it.
Cloudflare hosts this website and may record basic technical information, such as IP addresses, to keep the site secure and working.

We do not sell, rent, or trade your information. We share it with others only when you ask us to, or when the law requires it.

During in-home and remote support

Some of our work involves your devices, accounts, or documents. We follow the same principles described on our main page: we use client-controlled password managers and accounts whenever practical, explain any change before we make it, and avoid collecting or keeping sensitive information that isn’t needed for the agreed service.

How long we keep it

We keep your information only as long as needed to respond to you, provide services, and keep ordinary business records. You can ask us to delete your information at any time.

Your choices

To see, correct, or delete the information we have about you, or to stop receiving messages from us, call or text (973) 277-1141 or email nexgenexcellence@gmail.com.

Children

This website is intended for adults and is not directed to children under 13.

Changes

If we update this page, we’ll change the effective date at the top.